Frequently Asked Questions
Everything you need to know about shopping with NOISSEY
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic exchange or refund.
Do you ship internationally?
Yes, NOISSEY ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At NOISSEY, we prioritize ethical manufacturing. We partner with certified factories and utilize organic cotton and recycled fabrics in over 60% of our seasonal collections.